I came here for a chest X Ray yesterday. The walk in wait time is between 30-40 minutes which is reasonable. Staffs are friendly and the estimated copay is collected up front shortly after checking in. A day later I requested them to send a X Ray copy to my primary doctor. They physically faxed them one while we were speaking on the phone. I did see many negative comments in regards to this location. Perhaps your concerns have been heard. Their check in process and customer service was outstanding. I will most definitely come back here if I have to do another X Ray again (hopefully not lol).