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| - Unfortunately this place has gone downhill. Got a Take Out order this evening, ordered online. Picked up with out checking the bag, yeah that's on me. Fries were not in the order. Ordered my burger with lettuce, onions, tomatoe, pickles, ketchup, mustard and mayo. Received a dried out burger with mushrooms, white cheese and mayo. Not to mention ketchup and mustard packets on the side? (see pic) I don't know why that bugged me so much? I guess because I thought this was custom burgers made to order, not a cafeteria.
Upon trying to call the store, it was answered with a very strange, whispering recording. No one would answer personally. Unfortunately had to drive up there, burger in hand for a refund. Certainly didn't want a replacement, just in case. Manager was very apologetic, baffled, having seen the ticket, how such a huge mistake got made. Did get a refund for the fries (after reminding) and the burger. Not for the other burger, that was as ordered and veggie frites. Not too often a "freebie" is desired but in this case for the hassle of having to drive back, it would have been called for.
The veggies frites were pretty good. Greasier than before and sadly not good enough to warrant a return after this boondoggle.
Sad to see a place not meet up to the standards they started off with. Off to Jack In The Box.
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