Agree with the disorganized check in but as far as when your in, it's sooooo much fun. You won't be able to suppress the inner kid in you! It's as safe as can be for a trampoline place and monitored pretty well. Definitely beats having one in your back yard. Absolutley must reserve online, those who didn't had to come back several hours later. It did appear to open prematurely since the kiddie jump wasn't ready and they didn't have lockers. We were told evetually they would get them. Otherwise the 3 areas was enough. The kids, and myelf, cannot wait to go back.