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http://www.openvoc.eu/poi#funnyReviews
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  • Wow!! Dwayne at Spencer's has INCREDIBLE customer service skills. We purchased a refrigerator three years ago and recently it started to leak. I called Spencer's and spoke to Dwayne. I told him the situation and asked him to check for a warranty. He apologized for the leak and said we didn't purchase a warranty but he wanted to be sure we had the LG service phone number. Toward the end of the call he asked me if I had a copy of my receipt. I said I do and will look for it. He asked for my email address and sent a copy of my receipt on the spot. I found that to be so helpful because it had dates, model, and serial number info. He apologized again in the email. There was no need but it was refreshing to be handled with care. We will absolutely purchase again from Spencer's and will ask for Dwayne. Thank you Dwayne for your kindness.
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