I was in Terminal 4 waiting for my nephew to arrive from Denver. The Starbucks was conveniently located right outside the security checkpoint so my nephew would be walking right past me. I decided to pickup a latte while I waited. The guy who took my order was friendly. It wasn't until I got my drink that I realized it was wrong. I went back to the barista and asked him to remake it. His response to me was "There is no reason to be rude. Whatever, I will remake it." Shocked by this accusation I lost interest in the coffee and immediately asked for a refund. Waiting 15 minutes for the manager to show up to process the refund only made matters worse. Apparently he was at another store in the airport and the cashier had to go get him. After getting my money back, declining a free gift card, and the managers offer to make my drink I left. I won't be stopping by when I drop my nephew off next weekend.