The food is top notch....they pretty much never disappoint there. This is my favorite place to get a cup of Ginger tea, too - for about $2.00 they bring you out a huge pot that I always struggle to finish (that never stops me from trying, though). The service is the only reason for my '3 star' review - it's hit and miss. We have had absolutely lovely service, okay service, and downright horrible. The last time we were in there, we stood up front for about 15 minutes before anyone even acknowledged we existed - and there were THREE waitresses standing right in front of us. They seemed to be debating something, never made eye contact - I almost walked out but wanted my tea so, so bad! and then once the woman looked up and decided to seat us, she was nice as pie. My annoyance with her slowly melted away once I was able to eat (I'm sure I was partially 'hangry'). A bad service night or two hasn't kept us away though - we truly love this place!