I recently moved into my first unfurnished apartment and brought my sleep number with me. Unfortunately I forgot my remote in Chicago and was unable to inflate my sleep number upon arrival. I was stumped on what to do so I called the local store hoping for some troubleshooting or some assistance. The team at the Champaign store was AMAZING. From lending me a pump, to helping me troubleshoot with my own pump, to giving me recommendations for local restaurants and entertainment, the customer service was amazing. Thank you all!!