Guess what folks, 2mths later after the second rear strut replacement and what a surprise, the rear struts Midas are failing again. My car bounces like a yo-yo and lo' and behold neither the area manager nor the local district manager have responded d to my phone call or emails.
I guess it's finally time for small claims court.
My recommendation, NEVER take your vehicle to a Midas service center, especially this one, as I'm even getting the complete blowoff from the managers on duty who seem to think I'm nothing but a complainer and a pain in their ass. Well, if the work had been done properly the first time and someone had taken the time to take care of the matter promptly, I wouldn't be this way! Sad that customer service has come to this which is basically none at all. Time to go to court!