Understaffed for a Friday night, and the staff that was working were running around not knowing what they were doing. I was overcharged, and when I told the employee, she said, "All I can do is refund the entire order on your card and re-charge you." No apology. Just attitude when she's the one who messed it up. My friend took the extra charged item, instead so they didn't have to refund it. Still hadn't received my food, because they packaged it in the wrong size. I was waiting and the girl didn't even finish packing my food or giving me the food. The other employee looked at me like "What are you waiting for?" The other girls who had rung my order up wrong and working on other things now, had never packaged my food. I asked to speak with the manager, and after trying to explain it to him twice (his English is broken) he said "Ok I will speak to them?" - like asking me. By then my food was packaged and I just wanted to leave! What a headache. Ughhh I won't be returning to this place and will never recommend Panda Express.