I hate them. don't shop at sears! Way too over priced their price match policy is bogus, they won't work with you on deals regardless of what it says. Just go to lowes/best buy/walmart/ home depot etc etc! rumors have been said they will not exist after 2011. What does that tell you??
Just an FYI every thing you could possibly call about is outsourced and the delivery team is extremely rude to talk to regardless if you are a customer/employee whatever(don't ask me how i know i just do wont get into it). Sears may have awesome deals on appliances but i can guarantee that if you go down the street and pay a little bit more elsewhere it will be worth it in the long run as far as manufacturer warranties and customer service with problems and the delivery and installation will be 110% smoother than sears.
Mattresses- do not buy here. I can tell you right now and i kid you not that for your mattress to come in pristine condition and for it to feel amazing is very unlikely because with delivery again its unlikely it will come in PERFECT.
Once i pay off my sears bill i will not be entering any sears and i will never step foot in this particular sears for the rest of my life unless threatened.