I dropped by this second hand place a few times. I was able to find some foreign language books in a usuable condition at very attractive prices. One item was a keeper for $5 ; printed 30 years ago. They have a very wide selection of games, music , novel and educational books but in the foreign language areas, they are not too deep. You won't find consecutive volumes of the same series title in French or Italian. There is a categorical orderliness to the place but an incomplete selection that is typical of any second hand store.
The service is upon demand. I find the people worker there friendly and take their time to help you. The place is setup to make you feel like you are not overpaying for stuff however the downside is that it is not design to be a place to hang around for a long time because it doesn't have a coffee shop inside. A good place to visit every once in a while to find that classic out of print item or to experience something new from the B&N and Borders. I like to see what else they do to differentiate themselves.