So when I order my pizza from here I always use delivery and everything is perfect and on time. This is the first time I chose to do carry out because I was shopping near by. I placed my online order (because I didn't want to go in the store and order it then wait, also because I don't want to talk to people and it's just all around convenient) anyway .. placed my order online, got my confirmation and quoted time. They quoted me that pick was available at 7:22pm. Now for me I know how things work so I gave them an extra 20 minutes just to make sure everything with my order is right. Arriving at the store at 7:44pm and my ORDER IS NOT READY FOR PICK UP. We paid (they gave no receipt) and they said it'll just be a little while more. It is currently 8:11pm as I'm typing my review and still no food. Sitting outside the store in our car watching these people laughing and just walking around ... I am very unhappy and will not be ordering pick up from here at all. *Update. Manager spoke to us and said they need to remake my order due to SOMEONE TAKING IT!! Very disappointed.