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| - I had managed to get to Starbucks at 8 am when there was no one there! (Yay spring break). I ordered a small soy latte. I saw my drink was ready a minute later, and when I went to pick it up, double checked by asking if it was a soy latte, since she hadn't announced it. She said, "If that's what it says on the cup." I was the only one waiting for a drink, and it wasn't busy- so I was the last person she had made a drink for. If she couldn't tell me for certain that it was soy milk, I couldn't take the chance on drinking it. I would have pressed to be certain, but at that point, it seemed as though she would have told me yes without reaching back the whole entire 30 seconds in her memory to be certain that's what she used. I had to dump it, since I can't take the chance that it was dairy. Her attitude, other than the complete lack of short term memory, was chipper; so that was nice. But I wasted almost $5 on something I can't drink.
Honestly, I rarely go to Starbucks. The two biggest reasons are a- I live in a town where there are a million independant coffee shops, so why go to a chain? and b- their coffee is nasty and burnt tasting. However today, it was the only place on my route to work other than Panera (which is SLOOOOOOW).
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