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  • Our experience with Eli Trucking was ok. The positive: ~They were accommodating with the scheduling, picking our up our stuff very quickly after we decided to go with them. ~The guys that loaded our stuff onto the truck were very professional and did a good job. ~They were able to deliver our stuff 5 days after picking it up which was better than a lot of the other places were talking about. The negative: ~Their estimate was a "not-to-exceed" but they charged us that exact amount so expect to pay the full estimate - i.e., don't hope for any "the stuff may weigh less than the estimate". ~They had us pay the remaining balance (50%) before they unloaded the truck. Perhaps this is standard practice, but they did not call it out to us in our prior communications so it completely caught us off guard and seemed shady. What if they didn't have all our stuff? We would have been stuck because we had already handed over the cash. (And they only accepted cash on delivery.) ~Some of our furniture was damaged during the move. There were several chips in wood pieces (tv stand, dresser) in places that are very visible (corners, tops, drawer knobs, etc.). When something happens to your move items, Eli does not handle things with you directly, they send you to a claims company and basically said "not our problem" - and the whole process seems as if it's designed to be painful (i.e., print out pictures for it, send it via snail mail). We have not yet received word but it has been very disappointing. If things get damaged during your move (and other reviews also mention damaged items...), expect a painful process. Overall, they were fine but I recommend you look hard for a better option.
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