-dont waste your time with these people. unprofessional jack-holes
I ordered a butcherblock in DECEMBER, they told me it would be in early february
EVERY DAY since then they have told us that it was on the truck, the day the truck was going to arrive kept moving back, but nonetheless.
"I can see that it is on the truck"
today they decided to come clean and let us know that it was NEVER on the truck.
"If I order it today it will be here by mid march"
First off, why would it need to be ordered, you made me drive my ass up there to pay you the $500 before you could order it in december. SO why on earth now would you need to order it again?
Did they offer to knock a couple bucks off for my trouble...of course not.
It doesn't bother them in the slightest
FUCK THIS PLACE!!
3 months I will be without kitchen countertops.
They have been nothing but misleading since day one.
floor and decor has always treated me right and has gotten me special order items within 48 hours of the time they quoted me EVERY TIME.