My daughter and I had our first appointments at this office recently and were very happy with the experience. The only reason they aren't getting 5 stars is because we waited over 20 minutes to be seen. I called late last week after realizing that I needed to try and get the appointment for her in before school starts, and the scheduler was very friendly and helpful. My daughter's a teenager and she hasn't liked the last couple of dental practices we went to. She felt comfortable and said everyone was nice - works for us! We will be back.