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| - Mother's Day 2017 is a day I wish I could forget, the second half of it at least.
My family and I celebrate every holiday by cooking a large meal at home, who cooks those meals? The ladies! So I get an email from Rhythm Kitchen letting us know they are serving a great buffet of Alaskan Snow Crab Legs, Jambalaya, Fried Shrimp, Beignets, Blackened Chicken Pasta, etc... for the holiday, and it said they accepted reservations. When you have a family of 11 with a range of ages from 5-92, you need reservations! I made a 5pm Reservation originally for 12!
A lot of folks may call me picky. I was as cool as a cucumber on this evening when it came to service. I know it was a holiday, we were a large party, and we had kids. But our table was not ready. Why have reservations? As far as our "service team." Our server ignored us, argued with my guest, forgot items when asked on multiple occasions....When the incident with my Grams happened my Mother's Day card fell on the ledge above their dining room. I asked a staff member for help, thinking maybe things fall sometimes, she brushed us off!!
There were few edible options on the buffet. One of which were the crab legs, BUT, they weren't split. I have a 5 and 8 year old. I couldn't eat for 30 minutes because 1) We had to wait for crackers(my sister literally asked and tested them on how long it would take to get, I finally gave up, got up, and went to their service door to ask someone) and 2) I had to feed them. All of the other hot food items were dried up or looked down right dangerous to eat. Dessert items consisted of sliced fruit and a banana cake. The cake was the only other item I ate that night. Our party of 11 never spotted a beignet once.
The staff were impolitely cleaning and making a ruckus around us before the buffet was supposed to be over. The hot food, besides crab, wasn't refilled once after we were sat. We had until 7 per their email. Just so many little things made our dinner so completely horrible. When it came time for use to wanna get out we were held hostage. I had to again, go to the service door to have our card ran to get released from the Heck Hole those people call Rhythm Kitchen.
Their desserts were on a platform on which my 92 year old grandma tried to step on, slipped, fell, and rolled off of. So if you ever dare to try this awful place be very aware of this hazard, hopefully they'll remove the fall hazard. I have this image in my head to replay over and over for the rest of my life now. I chose this restaurant for our family gathering and now, I feel like a darn fool. You should be ashamed of yourself Rhythm Kitchen.
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