It was good of the owner to comment on my post. They mentioned we stayed for another hour....yes waiting for our next beer and an order of putine for my brother. I did have to hunt the manager/owner(?) down. She did not find me. I understand they were slammed. We were polite and tried to have a good time anyway. The beer and putine were eventually served after I actually went BACK to the owner and complained after a LONG wait (during which our beers weren't served to us). I don't hold any ill will against the establishment, but I won't be returning. I WILL also tell of my experience.