I proposed to my fiance in Boston shortly before moving to Toronto. The ring I bought her at a jewelry store in Boston needed to be resized. I was impressed with what I saw about Studio1098 on Yelp and my fiance and I were excited to head to the store.
From the moment we walked in, we felt out of place. Tamara was short with us, asking why we didn't go back to the store we purchased the ring from. She told us she didn't feel totally comfortable doing the resizing, which is understandable. However, in the process of explaining why, she spent several minutes pointing out all the flaws in the engagement ring. Minutes ticked by as she pointed out all the things she felt were wrong about the ring. I could see my fiance becoming visibly angry. I just wanted to take the ring back from Tamara and leave the store. Finally, after both my fiance and I were feeling thoroughly frustrated and insulted, she stopped the flow of negativity to tell us it was a beautiful setting. At that point I asked for the ring back, told her we'd go elsewhere and walked out of the store angry.
The long and short of it: I went in happy and excited and I left with my fiance needing to reassure me that she absolutely loves her engagement ring. I will not be going back to Tamara's store. It's a shame because the jewelry looked quite beautiful and I am very loyal when I find a jewelry store I trust. I will have to keep looking.