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| - I like Stone... don't get me wrong.
Compared to other Neapolitan pizza joints, this place is a steal. It doesn't get too busy during the typical downtown lunch hours, and they have enough groupons/living social deals (2 pizzas, salad, & 2 drinks for $12) that you could build a small fortress with them.
The food itself is simple, and that's a good thing. The pizzas have a good chewy crust and the ingredients that they use are decent.
Where Stone falls short, is surprising service. I'm hoping it was just a new girl at the register, but when we went last time, I found not one, but two hairs in my pizza. When I went up to the cashier to let them know, she more or less panicked, didn't know what to do, and didn't offer up anything but an awkward, "we hope you still come back."
It's predicaments like these that cause me to have too many love/hate relationships with restaurants in this city. One time I go, and the service is impeccable and the food is out of this world. The next, and the service is non-existent and the food is alright at best.
I'll give it another shot. I understand things like this happen (to be honest, it usually doesn't phase me). But when it does, addressing it in the correct manner goes a long way.
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