We have visited this restaurant twice. The first time was during Lunch hour, my husband ordered the buffet and was happy. I ordered off of the menu and it was good so we decided to return with our family members. We had 11 in our party, I called ahead for reservations and pre warned them I had 5 children with me ages 4-10. The lady that answered the phone said she would seat us by the children's area. We show up at our scheduled reservation time to find that they did not have a table set for us nor was it even close to the children's play area. We where seated at 6:10pm. We ordered drinks and appetizers. The appetizers came out in a timely manner our drinks where another story. We ordered Chai and it took over 40 minutes to get our drinks. We ordered an Alfredo dish for our kids and after 30 minutes of waiting we where told that they where out of the sauce and we needed to order something else. We waited in total 1.5 hours for our main food to arrive. We watched people come and sit at the bar and get served before us. The taste and quality of the food is great but they really need a manager to keep things on pace. We will not be returning because of the disorganization and wait time.