I ordered at 12:22am, they close at 1am and they called me and told me it would be 2.5 hours for my delivery, so I should cancle, dispite having ordered a full 38 minutes before they close. TWO AND A HALF HOURS?!! I COULD DRIVE TO LA IN 2.5HRS AT 1AM. What horrible customer service. I get pizza at LEAST once a week. I have used 150 papa rewards point since it started. I will be switching to Dominos.
Also, the pizzas dough/crust is routinely raw in the center dispite ordering them "well done"
Update 6-28-18: I have not gone back to this Papa Johns once since posting this review. Dominos has REALLY stepped up their game. The crust is actually better then Papa Johns, and you can order through an app, every pizza gets you points towards a free pizza. I'm really glad this particular Papa Johns sucks so badly, or I may have never switched.