The 2 stars are for the quality of food. My wife and I love to eat here and will miss the cuisine. In all honesty, the food rates 4 stars.
The service however, or continued lack of service rather, has gauranteed you have lost us forever. Just an FYI to the owner, the extreme friendly nature maintained by your staff as they continually fail miserably, doesn't make it any easier to swallow. We live 1/2 a mile away, your competitors now get our money.