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  • We are fans of the Osseo location and love pie so we were pretty excited for the DeForest location to open. We've been there twice now and have been pretty disappointed both times. Today we stopped in with some friends for lunch. We were surprised that the place wasn't crowded at noon on a Sunday but we soon learned why. We sat down and my husband left the table briefly- the server came by and asked about drinks- I asked for a water and a coffee for my husband. She returned as the rest of our party arrived with a tray of waters but no coffee. We waited a long time for her to take our orders and then another long time to get our meals. She brought out all of the food separately so some people were served long before others. I had a salad (the only thing that didn't need to be cooked) which was brought out last- it was pretty obvious the server had forgotten about it. So everyone else sat waiting awkwardly (even though I told them to go ahead and start without me) for me to be served, so their meals were cold by the time they started eating. Unfortunately the food was not worth the wait and was mediocre at best. But we figured hey, who cares?! We're here for the pie! Well....our server showed up with our checks and we had to tell her we weren't done and would like dessert. Then she disappeared for 10 min before returning to take our orders and it was another 15-20 min before she brought the pie. Of course everyone had been served theirs but me and then she finally tells me they were out of the kind I'd ordered. So I quickly selected another one. Sadly, the pie was just ok but not great. My chocolate mint pie tasted like warm melted ice cream, for example. During the entire meal our waters were never refilled and we ended up being there over 2 hours because service was so slow (and it was not crowded at all). I was sad because we'd so been looking forward to the opening of this location but it turns out it is very poorly managed and if they don't improve I don't think they will last long. There are better places to get pie in the Madison area.
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