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| - I'm confused how this place rates so high. People in Phoenix must have PRETTY low standards.
I went with my sister-in-law and my 7 year old niece for a nice, relaxing 'girls day.' That's at least the expectation I had going in. Now, my sis in law is from out of town and I usually use someone in the east Valley. So, we wanted to stay close to home. After reading the reviews and considering the location, we decided to use this place. I stopped in during the week to check the place out and to make an appointment. initially the gentleman I spoke with seemed nice, and he looked like he might be the owner. I told him my niece was 7 years old and he said that he would not charge for the service. After telling my sister in law this, she mentioned that a lot of places don't charge for children under a certain age, which seemed like a nice gesture. Sounded like this was pretty normal.
The day of what was supposed to be spa bliss arrives. We eagerly drive over to the nail spa, anxious to get our nails done and relax. The place is nice and clean, I'll give them that, but that's where it ends. I already had gel polish on my toes. I told the nail tech that I didn't need new gel polish because I had just gotten them done the previous week. All I wanted was the pampering part of the pedicure. This got me some interesting looks from the girls taking care of us. I was all set to be pampered. Let the pampering begin!
They seated us and began the services. We all had pedicures but my niece got her fingers done too. Now, I am no stranger to pedicures, so I know what they should feel like. The nail tech who took care of me did a horrible job! She was just awful! at first I thought she was going to be good but then she began to get really rough with my feet and my lower legs to the point where I thought I was going to have bruises. I don't know if she was just having a bad day, or if that was her normal, but she was really rough with me.
Here's the part that really pisses me off. Remember when I told you the the owner told me he wouldn't charge me for my 7 year old niece? Well guess what? They did at full price! Not only did they charge my sister in law for my niece, but they did not give me a discount for not getting a gel manicure. I will never EVER go back to this place!
Basically, the moral of the story is if you want to get ripped off, and you like pain, this is your nail salon.
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