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  • This is the second time that I have called Pure Plumbing for assistance. On the first occasion it turned out that the problem resolved itself and Pure Pluming's Alex R. checked to make sure that it was OK and thanked me for calling. No charge for the service call. On this occasion My water heater stopped heating and I called pure plumbing because of the excellent service I had received before. The call takers are friendly and helpful and scheduled a service call that fit my schedule. Once again Alex R. responded exactly when scheduled, diagnosed the problem, gave me a choice of options and quickly fixed my problem. He also recommended some maintenance that I should have been doing but was not aware of. After he left, I thought of an issue that I should have asked about when he was here. I called the office and they had him stop back. I have found Pure Plumbing to be a very professional business. The plumber that I have dealt with Alex R. Is very knowledgeable, works quickly and does excellent work for a very fair price. I would recommend Pure Pluming to my friends and family and plan on calling them for any future plumbing problems.
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