Ok I have to leave another update....I just went for coffee again because I subject myself to the possible dose of caffeine because I LOVE their coffee. They have the best iced mocha's ever! I will not order unless there is no line and I can see the machine they get the decaf from. I know.. It seems like a lot of work for a coffee but that's how good it is! Laney (spelling) recognized who I was when we were chatting about the allergy to caffeine and she knew it was me writing the review and she understood why I did and she was SO AWESOME! I told her I was for sure updating my review because she took the time to talk to me about the issue and told me to contact her if I ever had any issues... I have to say its good customer service! I will be back if there is no line!! Best coffee ever!