Massages are typically pretty decent. Completely depends on your therapist. Jeremy is great! Beware of their policies though. I have been a loyal member for YEARS (thats a LOT of money thrown at their business if you do the math!!!) and have built up a few unused massages that "roll over". Just yesterday I put a temporary freeze on my account but now they won't let me use the massages I have ALREADY PAID FOR. Talk about horrible business. No wonder there's a class action lawsuit against them for unethical "theft like" business practices!!!!!