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  • This could possibly be one of the worst experiences I have EVER had. First, I buy a groupon that clearly states that I can have an apprx 2 hr appt with any length of lash that I desire. Sounds great! I call to make my appt and ask a few questions about the service.. No one answers ... EVER... Just a crappy voicemail telling me to book online. The online site would not let me book my appointment so again I try calling... Still no one answers. So I decide to email to book my appt. I get a response telling me she is out for the week and she can't help me. I'm so frustrated at this point but since I've already purchased the groupon I decide to wait a week and try calling again... This time someone answers... I asked about having a more dramatic look- that's what I like. She told me no that I would have to pay more and that the groupon would only get me an hour. She was rude and did not care what I desired...I decided since I had been through so much crap already I would just book the appt anyway. So my appt was at 10 am. I called about 15 mins prior from my husbands phone ( my phone was being fixed) bc the address on the site is incorrect and I was having a hard time finding the place... No answer... I ended up finding it on my own and I walk in to 3 women sitting around, no one greeted me. I see one woman walk to the back so I ask the other girl if there's someone that does eyelashes... Turns out it was the girl that just walked away. I walk to the back to tell her who I am and when I do she says " oh well I see you were calling me from two different numbers, that's annoying". First of all, it doesn't matter what number I call from... I can call from a frikn pay phone if I feel like it! Maybe you should answer your phone! Ok anyways, then I go to pull up my groupon.. It wasn't there. I still have no idea why, the money was taken from my account already. I try to explain to her what was going on. She says " well I'm not starting anything without that groupon." My husband at this time was at home on the other line with groupon trying to figure it out. So we are awkwardly standing there and she is extremely unwelcoming... I was not going to pay $200 more to get a "natural look" when that's not what I wanted... I don't know how this girl has any business at all, she is extremely rude, unprofessional, overpriced and her work is not that good... Find somewhere else ladies unless you are ready for a headache.
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