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  • Extremely unprofessional management and service was garbage. Called in advance during the holiday to see if we can dine in. The manager on the phone said we can dine in when we get there in 15 minutes. But they forced auto gratuity on holidays for 2 people. ( which is illegal for table with less than 6 people). When we walked in, the Indian server was rude and told me and my husband that they're closing soon and if dine in we have to pack up our food at exactly 10 pm and leave. I have never seen such terrible service at an Indian restaurant. Me and my husband spoke to the manager as we are regular customers at nirvana and never encountered this before. The manager apologized and sent the server over to apologize. The Indian female server came over to the table and lied and said she never told us to pack our food at 10 pm. Horrible dining experience. I hope the management improves their training here.
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