I've been here 3x in less than a month bought a membership massages were good but every time there's been a "misunderstanding" one time I had to come back because they made wrong appointment time and the people at the front desk are nice but clueless. I'm annoyed with this location because their mistakes become my issue..... I should charge a cancellation fee my time is just as valuable if not more where's my courtesy calls 24hrs ahead?!?!?!