I called the office for an appointment and they were able to get someone out same day. We had Mike here to check over our duct work and he was able to find our problem in about 5 minutes. He would have fixed it right away but didn't have the correct materials along at the time. He came back for his first appt the next morning. He was here on time and the problem was fixed within 20 minutes. The quote was more than fair. I would definitely recommend Boldt. They do everything they can to get things done efficiently and at a great value.