I am so frustrated! Looks like some other people leaving reviews feel my pain. I signed up for Gold's Gym and went literally 2 times. Pathetic I know. However, I went into Gold's to try and cancel my membership, and they gave me explicit directions on how the cancelation process works. I canceled my membership via text (what they told me to do). A month later (or some time around that..), EOS took over Gold's. I've been getting charged for EOS, which is far more expensive than Gold's ever was and I am so frustrated. I moved to California and have never even been to EOS. Getting in touch with their member services is not exactly simple, but I'm hoping when I do finally get to speak with someone, this can be resolved promptly. EOS management, if you're reading this, please direct message me as I would like this to be addressed and I will gladly re-review if things get better.