Most ridiculous Subway I've been to...first of all, they run a drive thru which isn't proper for a sandwich shop. The drive thru worker, one of the two which they have on during lunch when they are more than likely busy (poor managing) assists the line outside rather than a customer inside. Very poor customer service. Then, an Italian BMT which they had on special for 3 dollars comes with salami pepperoni and ham. I do not eat ham and have had turkey substituted in many times and many different Subway shops. This individual says they can't do that. Can't throw two pieces of turkey on a sub in place of ham because they pay more for the turkey. I can understand that...but how much more do you pay? $30? $40? $100?? It has to be minuscule and to make a customer not happy to save .30 cents is absurd. I'll never come to this dump again.