Horrible!
1). They don't have a Tuesday special. Isn't all franchises supposed to follow the same deals?!?!
2). They messed up our order. I brought the wrong side up to the counter. The manager ( she was the one wearing the collared shirt, everyone else was in polo shirts) said in a very RUDE tone, " Are you sure?!?!" I said yes. Like she didn't believe me! I am not trying to get free food lady! Where is the customer service? I walked back to the table and realized they forgot one of our biscuits. Smh! My hubby said never mind. The staff was already too busy with the dinner rush.
3). My husband's tarter sauce container had a cut in the top of the seal. I told him not to even touch it. You don't know how long it has been cut. Come on now! Is there no quality control for what orders you send out?
I feel that they are not concerned with what they are putting out. With the rush of customers, they were just trying to get the food out as fast a possible. The only reason why they even get any stars is the food still tasted amazing! When I want fried chicken and those southern sides. I always go to Popeye's. Thank goodness for the kitchen cooks. Great job! The front line needs some work!!!