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  • Of all the dealerships I have gone to I have never had a worse experience then at Motorcars. The sales reps that I have dealt with are rude and demeaning. My wife and I brought a vehicle to be appraised for sale and they quoted us $4,000 under what 3 other dealerships already had offered us. I asked the rep why the offer was so low and he said "it just is, why what do you realistically want to be at." We told him the other offers and he told us that we should just leave and take the other offers. We then showed him the appraisal from their own website (black book) which quoted us almost $5,000 over his offer. He wouldn't even look at the email. The reps name was Rich. A few years before I went there when I was buying a car to see what they offered. I felt the price was high and wanted to know why it was higher then other dealerships and they again told me to go somewhere else and were extremely dismissive of my questions. I would not tell anyone to go here, I have yet to have a decent experience here and feel that if they low ball me on my appraisals then it must be working on other people that may not be checking other dealerships. I went to another dealership, got a lease in the price point that I wanted and sold my vehicle for $4,000 more than Motorcars offered. Happy end to an unnecessary ass ache.
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