I usually don't give bad reviews, but I kind of had high expectations for this place. We went to the newer one on McKnight road and was told they were out of bread for 15 minutes so we waited then ordered. A young woman with a strong African accent waited on me, and I couldn't understand a word she said. I had her repeat herself several times and then finally told her coworker I can't understand her so he had to tell me. Anyway, After a solid 20 minutes of waiting we finally got our food. I got the chipotle steak sub and was not impressed. Too much cheese and onions and not enough steak. It was very greasy and oily too. I was starving but, couldn't finish it. One nice thing was the guy that rang me up gave me a discount for waiting long but still paid $27 for two subs, a cookie and 2 drinks. Won't be returning to this place. I'll stick to NY Subs, Uncle SAMs, or even subway. Major letdown :(