I've only been to Ncounter once, but I had a pleasant experience and will definitely go back.
My first impression was that I loved how airy and cute and modern the decor is. And it has plenty of seating, which is always good.
I ordered the Farmer's Market eggs, which are a take on Eggs Benedict, and freshly squeezed OJ. The only hiccup with service was that I didn't realize that they don't bring the OJ out to you w/ the rest of the food and they didn't explain that you actually grab it from a little fridge cart near the counter - but that wasn't a huge deal.
The food came out fairly quickly and my dish was super yummy. Eggs perfectly cooked, a nice hollandaise sauce, decent potatoes... and I love anything w/ spinach and avocado. I'm not exaggerating when I say that I was "this close" to licking my plate clean.
My co-worker ordered one of their sandwiches and said it was good, and specifically commented how good the bacon was.
I can't wait to go back and try some of their pastries and coffee.