I've tried multiple times to give this place the benefit of the doubt! Made an appointment earlier this week. Showed up on time only to wait with my feet in cold water for 25 minutes because Peter, which is who the appointment was with wasn't even there yet. This isn't the first time this has happened. He did a terrible, rushed job on my pedicure. Helen did my dip polish- again, rushed, hurried and didn't listen to my requests. I'm bummed, I wanted to love this place!!!!