Had a spa date here with my wife. The staff were super friendly, Mary Lynn did a great job on my facial. Both her and the masseuse did such a good job making me feel comfortable and relaxed.
The atmosphere is not super clinical, it's very warm and friendly. They might have to warm up some wax or run next door and grab some strawberries and chocolate (which they did for us) but as long as your not expecting Hollywood movie star treatment this is a great place. I'd much prefer warm personable friendliness over flawless clinical execution.