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  • Worst service here, never coming here again! I came here last night to order some poke to-go. And from what I witness and experienced, they're really unprofessional. I've eaten here before and the service was excellent then, I don't know what has happened now. I came in and the girl who worked the counter took my order. I stood and waited because everyone else that came in, was dining. Just me and another man were waiting on our order. 20 minutes in neither one of us has gotten our food. I wished that they had a seating area for pickup. But the man got tired of waiting and from what I understand, they messed up and forgot his order, he waited... and he waited too long! So he demanded his money back after he waited an hour! I felt bad for them but understood why he was unhappy. He still had to wait to get his money back, but not in cash! In a gift certificate.. HA! Shows a lot of their character. Should of been a hint to leave but I still waited and I decided to ask the girl how much longer because people who came in after me got their order and I still had not gotten mines. She responded to me "what did you order?" much to my dismay. She sees me standing there and didn't even bother to ask me anything. If in her mind she didn't remember me ordering, shouldn't she have assisted me to see what I needed? So I told her and then she remembers. She ran back to the kitchen and came to me and apologized and said a couple more minutes. I waited about another 15 minutes and my order still didn't come. And the girl just ignored me. I could have thrown a fit like the guy did but I realized how embarrassed they were after he did that. So I stayed patient. The owner comes to me and asks me again what was I waiting on. Are you kidding me? Did they forget my order again? After I tell them for the second time, I see him going back to scoop up my poke, literally 3 minutes later he finally comes with my order. I will not be coming back. 40 minutes wait and the poke wasn't bad, but definitely not worth the wait. They need to learn how to run a business and be more punctual.
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