About: http://data.yelp.com/Review/id/WG8N5sE5pKvTBKNWcnFEsQ

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About: http://data.yelp.com/Review/id/WG8N5sE5pKvTBKNWcnFEsQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2011-08-04 00:00:00 (xsd:dateTime)
itemReviewed	Bicycle Haus
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	10 (xsd:int)
rev:text	Funny, the first time that I attain a "Dukedom", it's to a place that I'm not really pleased with. I attained this status by having to take my bike back several times for the same BASIC repair. I took my bike in for a tune up primarily because it was not shifting appropriately. When I dropped it off the entire staff was very busy watching the Tour De France. They said they might be able to get it to it that day. Two days later I had to call them asking them if my bike was done. "Oh yeah we finished it at 4:30 last night." Apparently they finished it closer to closing time than that because who ever "fixed it" didn't bother taking it for a test ride. Unfortunately I discovered this on a 15 mile desert ride. it was a rough ride. The next day when I took it back, I believe it was the manager manning the shop. He was busy with a customer when i came in. I have no problem with only 1 person manning the shop on a weekday afternoon, I don't have a problem with the fact that he was busy, but I do have an issue when someone doesn't even bother to acknowledge you. Customer service rule #1 acknowledge your customer. Just say hello and tell me that you will be with me as soon as you can. I waited for about 15 minutes before someone else came into the shop and helped me. Apparently the person that took the bike from me didn't pass on the fact that this was a return issue. When I went to pick up the bike again they tried to charge me for the repairs. Guess what.........IT"S STILL NOT FIXED.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Gary

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