I tried this facility out for a week using the 7 day pass. I've been a member of 24 HR Fitness in southern california and had high expectations as that gym was amazing. I was a bit disappointed in this facility. While it is nice in design, layout and cleanliness it lacked in other areas. Upon arriving I checked in to use my pass and the front desk didn't know much nor did they act professional. Yes they were friendly but knowledgeable, definitely not. At the end of my workout I had to seek out a membership rep who then gave me a proper tour and explained the pricing etc...
For me childcare at a gym is priority because I need it for my little ones. The childcare staff here is dull and not at all personable. My son normally loves going to the childcare because he gets to play with kids but from the moment we got there he was upset. After awhile I was told he settled down. I don't think its an unsafe environment just not a fun one for the kids.
However, the one thing that this gym has is great instructors. I took a cardio kickboxing class with 2 different instructors and both were amazing!! I got a great workout. I only wish there were more classes offered. Compared to other gyms they really don't offer many classes which is unfortunate as the classes are what could possibly set this gym apart.
Overall, it was an alright gym that was a competitive price and nice facility with some customer service downfalls. Not the worst one I've ever been to.