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  • Maybe my opinion of this place is tainted by our dreaaadful experience with expedia.com, but this place is average. The Lobby is gorgeous! My friends and I arrived to the hotel after a 6hr road trip. We had reserved 2 rooms through expedia.com. We arrive to be told that the reservations were cancelled earlier, so we had to call expedia to sort it out, at midnight. We then spent the next 3 hrs with 4 of us on the phone at the same time with the most INCOMPETENT expedia phone agents. The receptionists were at first kind of cold and didnt seem to care or want to help a group of 8 tired travelers. They did eventually start calling too and trying to help us with the dumbest and most untrustworthy people I've ever had to deal with. Expedia, don't use Egyptian call centers!! Finally we get the rooms, i was in a suite with 3 people. 4 people in a suite with a closed room and sofabed in a mini-living room. The sofabed is not the best. The closed windowless living room's air is stuffy, the lighting in both rooms is cheap, greenish and/or yellow but not soft. I recommend they work on that. The kitchenette flood lights were great! The bathtub isn't spotless, beige caulk in various spots, but im a stickler for bathrooms. So it's hard to please me. The shower pressure is really strong, that was great, but a shock when i first turned it on. I felt like a prison inmate being hosed down! The bathroom door doesn't lock. Weird. The bedroom's bed is sooo comfy! That I really commend them on. If you are traveling as 4 people, get a two-bed room, not a suite with mini kitchen and sofabed. They have a pool, i think it's ugly and small and gross. The gym is nice and lounge areas are awesome. Overall this is a nice hotel, for sure. I like the little tea and coffee available in the room, they had some dish soap and a few dishes. There are drawers for storage and a TV in each room, if you care for such things. Im just saying that as the person who slept in the living room, it was kind of clostrophobe-inducing, stuffy and didn't come with nice pillows and covers like the bed did. The blanket (yellow foam?) actually looks like something you'd wrap a burn victim in.
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