I don't understand how anyone could give this place a good rating. The staff are less than agreeable, don't talk to the clients, and all seemed to have a perpetual frown on their faces. I was visiting and had a basic manicure and it was pretty lousy. The utensils did not appear to be exactly clean. I live in Mississippi and even here the salons all use sterilized packets for each client. I will not return to this salon.