The staff is very friendly and accomodating. My family and I felt welcomed the moment we stepped inside. The hotel itself is nice and clean but the room had an old beat up desk and a few other furniture items that need to be replaced. There was no fridge or microwave in the room. Kind of inconvenient with a 9 month old. I was able ask the front desk for a small mini fridge that they brought up to the room. But for the microwave we had to go to the snack area. If I needed to stay here again I would but it's not a first choice.