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  • I love Einstein bagels! This location SUCKS! The employees are rude and every single visit has been terrible! They ALWAYS get my order wrong! Today I ordered -- girl at the counter was nice enough! I pay for my order at the next counter and the women is nice as always. I wait for my order and see that it's all wrong--- I bring it back to the counter to report the issue and ask nicely fix it -- I get rolled eyes from the women at the counter then I get a huffy melt down by the girl on the food prep line. WOW, unprofessional and extremely poor customer service! People around me were blown away by the "mean girl" performance! Customer lost --- I will never be back to this location and plan on contacting the district manager! It's the principle!!!!! I paid $10 for a bagel and bottle of water -- I expect a nice place to dine and friendly customer centered people. They could tell how upset and saddened I was by their reaction to me and NO efforts were made to make the situation right. This is not the Einstein's way -- I'm very disappointed but it's obvious if you hire rude careless people whom service your customers this morning then you're aware of the horrific attitudes and service they provide! I will never be back and hope those reading this will chose another bagels shop! Don't reward businesses that treat their customers so poorly!
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