The food is bland and overpriced. Their barbecue seitan sandwich is somewhere around 7$, for nothing more than a soggy roll, seitan, and barbecue sauce.
The fact that they have so much vegetarian food is wonderful, until you actually dig into it. Then you realize leftovers might have been a better way to spend your lunch-hour.
I do, I admit, love their vegetarian French Onion Soup. It's gosh-darned perfect. and, as stated, their fries and milkshakes are pretty tasty too. But i've found deviating from that course always leaves me disappointed.
And the service is pretty atrocious. All in all, I generally don't find myself here often, even though they are the most veggie friendly place in Cleveland.