Overall, this is a good place to get your nails done. I had a Groupon for a $60 to spend when you spend $40, so I went to check it out during the week.
Kaye, the only technician is very friendly and is easy to communicate with through e-mail or text message. She worked with my schedule and didn't rush the appointment, which was good but also caused her to run about 20 minutes late for the next appointment. She does a good job of engaging you throughout the appointment, but doesn't over talk if you're not in the mood (sometimes it's nice just to relax.)
The location is a little tough to find as it's tucked in the Arysley town area, but the inside is very well decorated and gives a great spa vibe.
I had a drink during my pedicure which was very nice, some white wine to continue with the relaxation! The manicure and pedicure was good, not the best that I've ever had with one toe that she filed down to my skin and which still hurts, but the rest of my nails look pretty good.
I'm not sure if I'll return anytime soon since it was about 30 minutes from my apartment and 20 minutes from work, but if you're close to west Charlotte I would recommend it as a good place to check out to get your nails done.