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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • My fiancĂ© and I came to look at rings here back in December. We had a really nice lady help us and were very pleased with our experience so we decided to go back in January and get my ring. I wanted to customized and the lady sold us on how seamless the process what and how I could get anything I wanted and work with the designers to get exactly what I want. We started to design process and I left so excited but since then it has been horrible. It look them 1 month just to send me CAD images of the ring, when I got them they looked absolutely NOTHING like how I had designed it. I went back in and they assured me that they would fix the mistakes. I waited another two weeks and they sent me revised pictures. The pictures looked better but there was still a few small changes I wanted to make. When I asked about them they said I could make them but they were going to charge me at least $100 for every design change that I made from here on out! She said that they should have charged me for the first changes that I made just they waived the fee! Excuse me?! They are the ones that messed up the first design. And I'm paying more to customize so that I can get everything I want! What happened to the promise that I could work with the designers until it was how I wanted it? I even asked if I could just see pictures of the ring in different colors of gold and she said they would charge me $100 per image. Seriously? I'm getting married soon so I just decided to agree to the design because I don't have time to do anything else. I asked if they could give me an estimated time until the ring was complete and the lady keeps telling me that she will ask and see but she never gets back to me. If I wasn't the one to keep on them, I would not know anything about what is going on. They are horrible at keeping me up to date. I wish I would have taken the yelp reviews into consideration and went somewhere else. They just want their money. They don't care about anything else. BUYER BEWARE! I would seriously consider another jewelry store before coming here to customize anything!
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